According to the info the maps were dated October 2012. I have a 2013 Outback that I purchased April 2013. I hope this saves all you the time and effort in even attempting to try to get the card recognized or add maps etc. We would apologize for any caused inconvenience." I've checked everywhere if it is, or is there a project for it, but unfortunately at the moment you device is not supported. Toolbox doesn't recognize it, and won't recognize it, because your device is not supported by our company. "This is issue is not because of your operating system. I have found many persons with issues with naviextras who utilize windows 7 64bit so I responded to them that it appeared to be an issue with their software. If you have further questions, do not hesitate to contact us! Please visit back later as the list of supported devices is constantly expanded. To add a new model to the list we need to test the compatibility and we need to have the permission of the manufacturer. If the manufacturer of your device is on the compatibility list but your device model is missing, please visit back regularly and contact your manufacturer too.
As you bought an OEM device, please get in touch with the distributor regarding the maps/updates/support. Due to industry practices, the support for OEM devices is provided by the manufacturer of the product. These PNA devices are called OEM (Original Equipment Manufacturer) devices. We would like to inform you that your device/model is not supported at. "First of all, thank you for your interest in our products! I emailed naviextra's tech support and here is their response
2013 3.6 was just trying out the update system software- naviextras to determine if there might be a way to add redlight cameras etc and found naviextras will not recognize the SD card from the fujitusi radio.
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